If the Detectify User-Agent is being caught by the AWS WAF filter, you will need to:

  • allow the traffic coming from our IP addresses in your WAF or,

  • create a rule in AWS ACL based on the Bot Header that would allow traffic from us. 

If you decide to go for the latter, here’s a short guide on how to set it up:


1. Go to Services -> AWS Firewall Manager and choose “String and Regex matching” under Web ACLs


2. Create a filter using the settings shown below:


3. Go to Rules and create a rule with the condition including the filter:



4.  After the rule is set up, you can edit your ingress WEB ACL to include that rule to allow traffic from us.


Should you need any help or have any questions, simply drop us a line at support@detectify.com!